Privacy Policy

Last Updated: Thursday, March 6, 2025

This Privacy Policy explains how Fuuze ("we," "our," "us") collect, use, and share information when you use our platform to upload, monetize, and distribute podcasts, access exclusive content, or interact with creators and listeners.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure a secure experience. The types of information we collect include:

a. Information You Provide

Account Information: When you sign up as a creator or listener, we collect your email, username, country of residence, and payment information (e.g., credit card details or bank account information).
Profile Information: Creators may provide additional details such as a profile picture, bio, and links to social media accounts.
Podcast Content: Creators upload podcast episodes, titles, descriptions, and cover art.
Financial Information: To process payments, we collect payment details, tax information (e.g., VAT numbers), and transaction history.
Communications: When you contact us or interact with other users, we collect the content of your messages.

b. Information We Collect Automatically

Usage Data: We collect information about how you interact with our platform, such as the podcasts you listen to, the creators you support, and your browsing behavior.
Device Information: We collect data about the device you use, including IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and preferences.

c. Information from Third Parties

Payment Processors: We may receive information from payment processors to confirm transactions and prevent fraud.
Social Media Platforms: If you link your account to a social media platform, we may receive information from that platform.

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our services.
To process payments and support financial transactions.
To communicate with you about your account, updates, and promotional offers.
To personalize your experience and recommend content.
To monitor and analyze usage trends and preferences.
To detect, prevent, and address technical issues, fraud, or abuse.
To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information in the following circumstances:

With Creators: If you are a listener supporting a creator, we may share your pseudo and email address with the creator to facilitate communication.
With Service Providers: We may share information with third-party vendors who assist us with payment processing, analytics, hosting, and customer support.
For Legal Reasons: We may disclose information if required by law, to protect our rights, or to ensure the safety of our users.
With Your Consent: We may share information with third parties if you give us explicit permission.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: You can access and update your account information at any time.
Data Portability: You can request a copy of your data in a machine-readable format.
Deletion: You can request the deletion of your account and personal information, subject to legal obligations.
Opt-Out of Marketing: You can unsubscribe from promotional emails by following the instructions in the email.
Cookies: You can manage cookie preferences through your browser settings.

To exercise these rights, please contact us at [email protected].

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using our platform, you consent to such transfers.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the platform or by email. Your continued use of our services after the changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Fuuze
Email: [email protected]